Drag and Drop IVR
Visualise and Create your IVR.
- Be professional and consistent - Handle every call coherently.
- Easy automation - Route callers to the correct department.
- Fully customisable - Build a menu to fit your company.
- Monitor call progress - See real-time calling statistics.
- Pay as you go - No connection fees, hidden costs or commitment.
The IVR that’s right for your customers
Easycallnow’s drag and drop IVR builder, simplifies IVR creation allowing you to easily build an IVR service that helps you route calls to the right places and make sure customers receive the service they deserve.
A professional IVR system makes life easier for your business, your staff and – most importantly – your clients. They can get through to the department or service they need by navigating menus using their telephone keypad allowing your team to spend less time redirecting calls and deal with real requests.
The simplest route to IVR
It’s easy to create your IVR system using our simple web interface – and we’re always here to help if you need us. You can choose from a library of actions and link them by dragging connectors between those actions.
Every aspect of your IVR can be customised; call flow can be dynamically altered by obtaining instructions from the customer’s own systems, and up to the second data can be received from customer databases. Record your messages or use our Text 2 Speech, and build anything from a virtual reception to an automated credit card collection system.
IVR is one feature of Easycallnow, our cloud contact centre. You get access to all the features as standard, and you only pay by the second for the time you spend using the service.
In addition to IVR, Easycallnow offers: