10 Steps to dialling with Easycall Now
Easycall Now > Products > Easycall Now > 10 Steps
- Enter your company details.
- Assign an admin user name and password. This is how you access reports and real-time information about your campaign and agents.
- Choose a campaign template; the template will determine the default settings for your campaign. Options to edit default settings are available in later steps.
- Upload your data in CSV format into our dialler.
- Match your field names with our standard fields so you're insuring data is displayed as you require on the agents screens.
- Enter script text for your agents as a guide for calling.
- Upload a recorded announcement that is played in the event that there is no agent available when a call is connected. Record this message using your computer's microphone and save as a WAV file, or let us record this for you - just call .
- Add your agents' names and assign them passwords.
- Review default outcome codes (Call disposition codes) assigned with the template chosen. Edit or add your unique company outcome codes if required.
- Build your campaign - a success message will be displayed, a summary of your campaign (including how your agents login) will be sent to you by email. Simply top-up your account using your debit or credit card on our secure payment page and get your agents to login.
Set up your campaign now or contact us